Quality

We make sure that we provide our services within given time frames and to the highest quality we possibly can.  We manage to do this in a number of ways:

  • Clients have direct access to senior management.
  • We meet often with our clients to review progress and just generally touch base.
  • A supervisor is provided with every job that we undertake.
  • We take complaints very seriously and have a comprehensive complaints policy and procedure in place.

We are accredited to ISO 9001:2008 and as part of this ensure that we carry out quality checks on all of our processes within the business to ensure that we are providing the best service.